Help Center
Frequently asked questions
How long does shipping take?
Orders are processed within 1–2 business days. Standard delivery typically arrives in 3–7 business days, with tracking provided on every order.
What is your return policy?
We offer a 30-day return window on unused items in their original packaging. If something isn’t right, contact us and we’ll make it simple.
Are your products made to last?
Yes. Every ClearNest piece is selected for premium materials and durable construction, designed to be used and loved for years.
How do I care for my items?
Care instructions are included with each product and on its product page. Most items simply need a gentle wipe with a soft, damp cloth.
Do you ship internationally?
We are expanding our shipping destinations. Enter your address at checkout to see available options for your region.
Still have questions?
For product questions and general help, email support@theclearnest.com.
For orders, refunds, and order status, email billing@theclearnest.com.